Responsible Gaming
Our Commitment to Responsible Gaming
At FairPlay, we are committed to promoting responsible gaming practices. Gaming should be enjoyed as a form of entertainment only, never as a means to earn money or solve financial problems. We encourage all players to gamble within their means and to play responsibly.
Age Verification
We strictly adhere to legal age requirements in India. You must be 18 years of age or older (or the legal age of majority in your jurisdiction) to participate in gaming activities on our platform. All players are required to complete age verification during registration. We reserve the right to request valid identification documents to confirm your age at any time.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate a gambling problem:
- Spending more money or time gambling than intended
- Chasing losses by gambling more to recover lost money
- Hiding gambling activities or lying about the amount of time or money spent
- Neglecting family, work, or educational responsibilities due to gambling
- Experiencing anxiety, irritability, or mood swings related to gambling
- Using gambling to escape problems or negative emotions
- Borrowing money to fund gambling activities
- Feeling unable to stop or control gambling behavior
- Experiencing financial difficulties as a result of gambling
- Relationships suffering due to gambling habits
If you recognize any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools
FairPlay provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specified time period (daily, weekly, or monthly).
- Loss Limits: Set a maximum amount you are willing to lose within a specified time period.
- Reality Checks: Receive pop-up reminders during your gaming session about how long you have been playing and how much you have spent.
- Self-Exclusion: Temporarily or permanently close your account if you feel you are unable to control your gambling.
- Time Limits: Set session time limits to control the duration of your gaming activities.
To access these tools, log into your account and visit the Responsible Gaming section in your account settings. If you need assistance, our customer support team is available to help.
Support Organizations and Resources
If you or someone you know is struggling with problem gambling, help is available. Please contact one of the following organizations:
India
- All India Gaming Federation (AIGF): Industry body promoting responsible gaming standards in India
- AASRA (Association for Social Service & Rural Advancement): Counseling and support services - Tel: +91-22-2754 6669
International Resources
- GamCare (United Kingdom): www.gamcare.org.uk - Free counseling and support services
- GamStop (United Kingdom): www.gamstop.co.uk - National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au - Counseling and information services
- Responsible Gambling Council (Canada): www.responsiblegambling.org - Education and resources
- National Council on Problem Gambling (United States): www.ncpgambling.org - Information and referral services
If You Need Help
If you believe you have a gambling problem or are concerned about your gaming habits, please reach out for support immediately. There is no shame in seeking help, and professional counselors are available to provide confidential assistance.
Remember: Gaming should be fun and entertaining. If it stops being enjoyable or begins to negatively impact your life, it's time to take action.
For immediate support or to discuss your concerns confidentially, please contact our customer support team or reach out to one of the support organizations listed above.